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Active Shooter Response: Run. Hide. Fight.

Active Shooter Response: Run. Hide. Fight.
Active Shooter Response: Run. Hide. Fight.

While mass shootings are statistically rare, no one wants to think about being involved in an active shooter scenario. Since no workplace can be completely immune to the threat of violence, it is prudent to give some thought about what YOU will do if faced with this situation.   Preparedness can save lives!   Run, […]

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The Roanoke Shooter

The Roanoke Shooter
The Roanoke Shooter

By Jaimee Pittman, President Baron Center, Inc. When the news broke about the shootings in Roanoke Virginia last week, my first thought was probably similar to yours, “Oh no! How awful.” As more and more details about the shooter were revealed my thought was, “He sounds all too familiar.” In my role as President of […]

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The LAND Model: A Tool to Help Employees Achieve Positive Results When Dealing With Low-Risk Interactions – Second in a Four Part Series

The LAND Model: A Tool to Help Employees Achieve Positive Results When Dealing With Low-Risk Interactions – Second in a Four Part Series
The LAND Model: A Tool to Help Employees Achieve Positive Results When Dealing With Low-Risk Interactions – Second in a Four Part Series

Customer Service and Creating a Culture for a Safe Workplace Second in a four-part series that will discuss superior customer service and employee safety: strategies for dealing with low-risk interactions as a foundation to ensure success with high-risk issues. By John A. Haley Senior Consultant, Baron Center, Inc. In the first part of this series,...

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Customer Service and Creating a Culture for a Safe Workplace – First in a Four Part Series

Customer Service and Creating a Culture for a Safe Workplace – First in a Four Part Series
Customer Service and Creating a Culture for a Safe Workplace – First in a Four Part Series

Customer Service and Creating a Culture for a Safe Workplace First in a four-part series that will discuss superior customer service and employee safety: strategies for dealing with low-risk interactions as a foundation to ensure success with high-risk issues. By John A. Haley Senior Consultant, Baron Center, Inc. The episodes of workplace violence...

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4D’s Series Wrap-Up: Managing Employee Behaviors from Distracting to Dangerous

4D’s Series Wrap-Up: Managing Employee Behaviors from Distracting to Dangerous
4D’s Series Wrap-Up: Managing Employee Behaviors from Distracting to Dangerous

By Suzanne Hoffman, Ph.D. Senior Consultant Baron Center, Inc. 4D’s Series Wrap-Up So What Does It All Mean? Bottom line: policy, preparation and protocol are key factors in mitigating these behaviors. In this series, we have discussed a spectrum of four types of workplace behaviors – distracting, disruptive, disorderly and the dangerous. As we hav...

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Dealing with Dangerous Employee Behaviors

Dealing with Dangerous Employee Behaviors
Dealing with Dangerous Employee Behaviors

By Suzanne Hoffman, Ph.D. Senior Consultant Baron Center, Inc. Article #4 of the 4 “D’s”   What are Dangerous Behaviors? Dangerous Behaviors in the workplace are the most severe and concerning of the behaviors described in this series. These behaviors are very frightening, and while occurring less frequently than distracting, disruptive or dis...

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Managing Disorderly Employee Behaviors

Managing Disorderly Employee Behaviors
Managing Disorderly Employee Behaviors

By Suzanne Hoffman, Ph.D.   Senior Consultant Baron Center, Inc.   Article #3 of the 4 “D’s”   What are Disorderly Behaviors? Disorderly behaviors almost always violate organizational policy of some kind. These behaviors include (but are not limited to): threats, intimidation, inappropriate use of social media and t...

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Managing Disruptive Employee Behaviors

Managing Disruptive Employee Behaviors
Managing Disruptive Employee Behaviors

By Suzanne Hoffman  Ph.D.   Senior Consultant Baron Center, Inc   Article #2 of the series: The 4 D’s of Workplace Behaviors     What are Disruptive Behaviors?   Disruptive behaviors include (but are not limited to) conduct such as angry outbursts, “toxic” behaviors, gross insubordination, lack of accounta...

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Managing Distracting Employee Behaviors

Managing Distracting Employee Behaviors
Managing Distracting Employee Behaviors

By Suzanne Hoffman Ph.D. Senior Consultant, Baron Center, Inc. Article #1 of the series: The 4 D’s of Workplace Behaviors What are Distracting Behaviors? Distracting behaviors in the workplace are just that – behaviors that may seem annoying, irritating and downright distracting, to the point of interfering with other employees’ ability to ge...

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When Shots are Fired, What do You do?

When Shots are Fired, What do You do?
When Shots are Fired, What do You do?

By Mike Krumboltz, Yahoo News November 7, 2013 1:02 PM Yahoo News With the recent shootings at Los Angeles International Airport and a New Jersey shopping mall still fresh in peoples’ minds, one may be wondering what it’s like to live through such an experience. Yahoo News spoke with Marcus Weaver, who survived the 2012 shooting in Auro...

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